Terms & Conditions
ShenShe.pk (the “Site”) welcomes you to one of Pakistan’s largest online shopping destinations for authentic makeup, cosmetics, and lifestyle products. These Terms and Conditions (“Terms and Conditions”) apply to your use of the Site, including its subsidiaries, divisions, and affiliated websites that reference these Terms and Conditions.
Your access to and use of the Site are subject to your understanding and acceptance of the following Terms and Conditions. If you do not agree with these Terms and Conditions, we kindly request that you discontinue using the Site.
The Site reserves the right to add, remove, modify, or update any clause of these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon being posted on the Site. It is your responsibility to review these Terms and Conditions regularly to stay informed of updates. Continued use of the Site after any changes constitutes your acceptance of the revised Terms and Conditions.
USE OF THE SITE
By accessing or using this Site, you confirm that you are either at least 18 years old or accessing the Site under the supervision of a parent or legal guardian. The Site grants you a non-revocable license to use its services, provided you understand and accept these Terms and Conditions for shopping and browsing items available for sale on the Site. Using the Site for data scraping, image copying, or any unauthorized purpose on behalf of a third party is strictly prohibited without prior written consent from the Site. Any violation of these Terms and Conditions will result in the immediate revocation of your license without prior notice.
The content provided on the Site is for informational purposes only. Product descriptions and representations on the Site are provided by vendors and not directly by the Site. Please note that product visuals may slightly differ from the actual product due to photography techniques and display settings. Any opinions expressed on the Site reflect individual contributors’ views and do not necessarily represent the opinions of ShenShe.pk.
Certain features and services on the Site may require subscription or registration. When registering, you agree to provide accurate and up-to-date information. In case of any changes, you are responsible for updating your account details. Users must safeguard their account credentials, including usernames and passwords, and refrain from sharing them with others.
All activities conducted through your account are your responsibility. If you suspect unauthorized access to your account, you must notify us immediately. The Site is not liable for any loss or damage arising from unauthorized account access or failure to comply with this section.
By registering with ShenShe.pk, you consent to receiving emails about new promotions and offers. If you prefer not to receive these communications, you can unsubscribe at any time using the link provided at the bottom of our promotional emails.
USER SUBMISSIONS
Any material, feedback, or content you provide or submit on the Site, including but not limited to reviews, comments, suggestions, and inquiries (collectively referred to as “Submissions”), will become the exclusive property of the Site. All Submissions are non-returnable, and you waive any claim to ownership or compensation for them.
The Site reserves the right, but is not obligated, to review, edit, modify, or delete any Submissions at its discretion.
When submitting content, you agree to provide accurate and complete information, including your correct name, address, email address, and other relevant details. Additionally, by making a Submission, you grant the Site the right to use your name or username as provided by you in connection with the content.
You further agree not to mislead the Site by providing false details or impersonating another individual. Any attempt to provide fake information or engage in fraudulent behavior will constitute a breach of these Terms and Conditions.
ORDER ACCEPTANCE AND PRICING
Please note that there may be instances where the Site is unable to process your order for various reasons. Accordingly, the Site reserves the right to cancel or refuse any order at any time and for any reason. Additionally, acceptance of your order is subject to verification of your personal and payment details. Before accepting an order, you may be asked to provide additional information to verify your identity, such as your phone number or address.
To safeguard against credit and debit card fraud, the Site reserves the right to verify the personal and payment information you provide before processing and shipping your order. This may include a request for identity verification through documents such as your identity card, banking details, or proof of residence. Failure to provide the requested verification documents or information within two (2) days of receiving the notification will result in the automatic cancellation of your order. The Site also reserves the right to cancel any order directly if there is a suspicion of fraudulent activity.
Pricing Accuracy and Adjustments
The Site strives to provide accurate and up-to-date pricing information for all products listed. However, errors in pricing may occur. In such cases, the Site reserves the right to cancel or refuse any order with incorrect pricing. If a pricing error is identified after an order has been placed, the Site may, at its sole discretion:
- Contact you for further instructions regarding the order.
- Cancel the order and notify you of the cancellation.
This policy applies regardless of whether your order has been confirmed or your credit card has been charged. If your credit card has already been charged for a canceled order, the amount will be refunded.
PAYMENT PROCEDURE
We offer a variety of secure payment methods to ensure a seamless shopping experience for our customers. You can choose from options such as Cash on Delivery (COD), JazzCash, EasyPaisa, Bank Transfer, and Card Payments. These methods are designed to provide flexibility and convenience, catering to your preferences. Please note that the Site reserves the right to restrict or deny access to specific payment options for any customer at its discretion, with or without explanation. For more details on our payment methods, visit the payment section on our website.
TRADEMARKS AND COPYRIGHTS
On this Site, all intellectual property (registered or unregistered) shall remain our property, which is protected under Pakistan’s copyright laws and international conventions. The intellectual property of the Site include but without limitations graphics, software, source code(s), designs, layouts, logos, videos, photos, information content, music, audios, and all software compilations. All rights are reserved. It is to be noted that the name ShenShe is also a copyright granted by the intellectual property organization Pakistan to the the site owners.
LIMITATION OF LIABILITY
This Site offers all products, content, information, materials, items, and services on an “as is” and “as available” basis, unless explicitly stated otherwise in writing. We make no express or implied warranties or representations regarding the products, content, materials, or services provided on the Site unless explicitly mentioned. By using this Site, you acknowledge and agree that your use is entirely at your own risk, and the Site disclaims any liability arising from such use.
ELECTRONIC COMMUNICATION
Electronic communications include any form of interaction conducted through electronic devices, such as feature phones, smartphones, computers, tablets, or similar devices. When you email, text, or submit a request form to the Site, you are engaging in electronic communication. By doing so, you consent to receive communications from the Site electronically. Furthermore, you agree that all agreements, notices, disclosures, and other communications we provide to you electronically meet any legal requirements that such communications be in writing.
APPLICABLE LAW AND JURISDICTION
The laws of Pakistan shall govern the Terms and Conditions of using this Site, and shall be interpreted accordingly. Should you choose to continue this Site, you accept the jurisdiction of Pakistan’s court and laws while waving any objection on the basis of venue.
TERMINATION OF CONDITIONS
The Site reserves the right to terminate these Terms and Conditions immediately, alongside pursuing any legal or equitable remedies. This may include revoking your license and rights granted under these Terms and Conditions. Upon termination, you agree to cease using the Site and acknowledge the Site’s authority to revoke your account details—including username, password, address, and financial information—and restrict or deny access, either partially or entirely. Termination does not impact rights and obligations, such as payment responsibilities, arising prior to the termination date. Furthermore, you agree that the Site shall not be liable to you or any third party for license revocation, restricted access, or termination of services. If you disagree with these Terms and Conditions, procedures, or policies, you are advised to discontinue use of the Site immediately.